All online store deliverables are carried out only on the basis of the following terms and conditions. Different rules are only valid if they have been agreed between the customer and CYCON GmbH.
a) Online store services are non-binding invitation for the customer to order via the online shop.
b) By ordering the desired goods in the online shop, the customer makes a binding offer to conclude a purchase contract.
c) CYCON GmbH is entitled to accept this contract offer within two calendar days by sending an order confirmation via e-mail. After expiry of the 2-day period the offer is rejected.
All items, if available from stock, are going to be delivered immediately. Delivery is only possible to countries listed in the online shop. Delivery times are dependent on destination and are not controllable directly by CYCON GmbH. The standard delivery time is arround 2-3 weeks. If there are any delays in delivery which are beyond the control of CYCON GmbH, you will be informed via e-mail immediately. In uncontrollable events such as major force, disruption and acts of government, you can not claim CYCON GmbH.
4.Shipping and handling
Packaging costs are included in the stated purchase price. Shipping costs are based on the respective rates of the freight forwarder and are directly dependent on the destination. The shipping costs will be displayed during the checkout process and before the finale purchase.
All prices are final prices including the statutory Swiss VAT of currently 8%. Payment is made by credit card and will be handled by PayPal.
Unused items can be in its original, undamaged packaging returned within 5 days of delivery. The cost for returning shall be 100% of the buyer. Before returning please contact the CYCON Service team via email. Return items to address stated below.
7.Right of withdrawal and its consequences
You may cancel your contract without giving reasons within two weeks (at policy before signing the contract) in written form (eg letter, e-mail) or by returning the goods. The period begins with receipt of this instruction. The revocation period is sufficient to send the revocation or purchased goods.
The revocation must be sent in written to:
In case of an effective cancellation the mutually received benefits (eg interest) are to be returned. If you can only return the received goods in part, or in deteriorated condition, you must pay CYCON GmbH the compensation for the value. With the release of goods it does not apply if the deterioration is reached exclusively on their examination - it's due - as they would in a retail store. In addition, you can avoid compensation by not using the goods as an owner in use and omitting everything, which impairs their value. When returning from a delivery, you have to bear the cost of return.
Any shipping damage to the goods, the receiver has to make immediate notification of claim against the carrier (shipping service). Other visible transport damages are to be announced in written to CYCON GmbH latest within 3 days of receipt of the goods. We are not liable for defects arising from faulty handling, normal wear or by outside influences. For repairs of the goods by your own or through a third party without our written consent CYCON will refuse any warranty.
The seller is liable only in principle, also for commercial transactions, if he has any damage caused by willful misconduct or gross negligence. Unless otherwise specified below, further claims of the buyer - for whatever reasons - are excluded. CYCON therefore is not liable for damages that are not caused to the item itself, especially for lost profits or other financial damages of the buyer. Where the liability of CYCON GmbH is excluded or limited, this also applies to the personal liability of employees, representatives and agents of CYCON GmbH. The above limitation shall not apply if the buyer claims under product liability law claims because of the lack of a guaranteed property or claims for damages claims for non-performance.
The information you provide will be used by us solely to process your orders. All information will be treated in the strictest confidence. A transfer of data to third parties (eg shipping services) made by us only to the extent necessary for processing the order. The order information is encrypted and secure, we accept no liability for data security during transmission over the Internet (eg due to technical problems of the provider) or for possible criminal access to files of our website.
All logos, images and graphics are property of their respective owners and are subject to copyright of the licensor. All photos shown on these pages, logos, texts, reports, scripts and source code, which are developed by us or have been prepared by us, may not be copied without our consent or otherwise used. All rights reserved.
A claim for damages for not deliverable items may not be asserted against us. Changes in prices of individual items we reserve the right.
13.Validity of Terms
By placing an order, you agree to the terms and conditions of CYCON GmbH. If any provision of these Terms and Conditions, for any reason, be invalid, the validity of the remaining provisions shall remain unaffected. Verbal agreements require written confirmation. Place of performance and jurisdiction is, unless otherwise agreed, Gams / SG.